Custom Business Systems
A dashboard is included in Horizon Tech packages. The SAR 599 website package includes a dashboard for content and orders, delivered in 48 hours. The SAR 4,399 app and website package includes one dashboard for both. A custom system built around how you actually work, with modules, roles and reports, is priced after a free discovery session and written into the contract. The system is handed over with its source code and no monthly subscription.
What a custom system includes
Real workflow analysis before any code
We sit with the people who do the work daily, not only those who describe it, and map the process as it actually runs, because systems built on a theoretical description are the ones that fail.
A dashboard with per-role permissions
Every employee sees only what concerns them and edits only what they are allowed to, with an audit log of who changed what and when.
Workflows and stages that match your business
Statuses, stages and approvals built with your names and your order, not foreign system terminology your team has to adapt to.
Reports built around your questions
We start from the questions you actually ask every month and build the report that answers them in one click, instead of manual assembly across spreadsheets.
Integration with your existing systems
Connected to your accounting software, payment gateways, messaging and marketing platforms, so the system is not an island with double data entry.
A field mobile app where it is needed
If your team works outside the office, reps, technicians, drivers, we add an app that works offline and syncs when the connection returns.
Who is this for?
An operation run on spreadsheets and chat
When the truth is spread across files and WhatsApp groups and nobody knows which copy is correct.
A business whose way of working is its advantage
When conforming to a generic system costs you what differentiates you from competitors.
Subscriptions that now exceed the build
When annual fees across your user count have passed the cost of a system you own.
A need for deep integration
Accounting, inventory or point of sale that off-the-shelf products support only superficially.
And when we will tell you to subscribe rather than build
- When off-the-shelf software covers 80% of your need, subscribe and adapt for the remaining 20%. That is our stated rule and we hold to it even when it costs us the project.
- When your team is small and your processes still change monthly, building on an unstable process means rebuilding it.
- When the problem is the procedure rather than its tools, automation speeds up a wrong process, it does not correct it.
How we work, step by step
On-site discovery
Sessions with the actual users to document the current workflow and where time is lost, ending in a ranked list of what deserves automation and what does not.
Scope and priorities
We start with the module that solves the biggest pain, not the whole system, so you see real value within two months instead of a year.
A prototype your team can try
An interactive prototype your team uses and comments on before development, a change here costs an hour, the same change after coding costs a week.
Build in regular increments
A usable module every two weeks with short training on each, so the team learns gradually instead of in one shock.
Migration, training and support
We migrate your legacy data, train each role separately, then run an intensive support period through the first weeks when most feedback surfaces.
Business systems pricing at Horizon Tech
| Package | Price | Delivery |
|---|---|---|
| Dashboard within the website package | Included in SAR 599 | 48 hours |
| Dashboard for app and website together | Included in SAR 4,399 | Two weeks |
| Custom system with modules, roles and reports | Set after the discovery session | Written in the contract |
The fixed prices above are all inclusive and cover server, hosting, domain, verification messages, support and warranty for a full year. A custom project is priced after a free discovery session, with its value and timeline written into the contract before work starts. Renewal from the second year is optional at 20% of the project value per year.
Technologies we use
Costly mistakes, and how we avoid them
| The mistake | What it costs, and what we do instead |
|---|---|
| Building the whole system before anyone uses it | Means a year before any value and discovering every flaw at once. We start with the module that solves the biggest pain, delivered within two months. |
| Taking requirements from management alone | Whoever describes the work describes it as it should be; whoever does it knows how it actually runs. We sit with both, systems built on a theoretical description are the ones that fail. |
| Migrating legacy data without cleaning it | Moves the mess into the new system. We start with an inventory of what deserves to move and transfer in verified batches. |
| Launching the whole system on the team at once | A shock that produces resistance. We deliver in increments and train each role separately, because the hard part is changing habits, not the code. |
| A system with no record of who changed what | Leaves any dispute without a reference. Every system we build has per-role permissions and an audit log from day one. |
Frequently asked questions
When should I build a custom system instead of subscribing to software?
The practical rule: if off-the-shelf software covers 80% of your need, subscribe and adapt for the remaining 20%. A custom system earns its cost in three cases, when the way you work is itself your competitive advantage and would be lost by conforming to a generic tool, when annual subscription costs across your user count have passed the cost of building, or when you need deep integration the off-the-shelf product does not support.
How much does a custom business system cost?
A dashboard is included in the packages: SAR 599 for the website package and SAR 4,399 for the app and website package. A custom system with modules, roles and reports built around how you work is priced after a free discovery session and written into the contract. It is handed over with its source code and no monthly subscription.
Do I own the system, or is it a monthly fee?
You own it outright. You receive the source code and the database, and we charge no licence fee to run it. You do carry hosting cost, typically a few hundred riyals a month, and a maintenance agreement is optional rather than a condition of the system continuing to run.
What about our data in the old system or spreadsheets?
We migrate it. We start with an inventory of what exists and what deserves to move, migrating unclean data only moves the mess with it, then transfer in batches with verification, keeping the old system readable through a transition period so your team stays confident.
How long until my team actually uses it?
A usable first module in 4 to 8 weeks. Real adoption usually needs two more months, because the hard part is not the code but changing habits. That is why we deliver in increments and train each role separately rather than handing over a finished system at once.
Does the system work on mobile?
The dashboard works in a mobile browser from the start. If your team works in the field, reps, technicians, drivers, we build a dedicated app that works offline and syncs automatically when the connection returns, because field coverage cannot be assumed.
Running an operation on spreadsheets and chat messages?
Tell us how you work today and get a concept and quote within 24 hours.