Web & Platforms
Naateq
Naateq
An automated reply platform handling customer conversations on WhatsApp and Instagram
Visit the website Live
About the project
A Saudi platform at naateq.com that handles customer conversations on WhatsApp, Instagram, Messenger, and Telegram around the clock. Its knowledge is built from the business own products, prices, and recurring customer questions, so it answers with the price straight from the price table, issues a PDF quotation with a document number inside the conversation, and sends a payment link through Moyasar, Paylink, or Tap once the owner approves. It stops at its limits and calls the owner when a request falls outside its scope or a discount passes its ceiling. It serves stores, clinics, real-estate offices, contractors, restaurants, and training institutes.
Key features
Round-the-clock replies on WhatsApp, Instagram, Messenger, and Telegram
Pricing computed from the business price table with a fixed discount ceiling
A PDF quotation with a document number issued inside the conversation itself
A payment link through Moyasar, Paylink, or Tap, marked paid by the gateway
Escalation to the owner beyond scope, with an alert on their WhatsApp
