Operations and technical infrastructure
Operations and infrastructure at Horizon Tech are included free for a full year with every project we deliver: server, hosting, domain, SSL, OTP verification messages, and payment and maps integration. After the first year, renewal is optional at 20% of the project value per year. Automation, WhatsApp bots and API integrations are priced after a free discovery session based on the number of scenarios and integrations. We run all of it on our account and hand you the keys in your name whenever you ask.
What do operations and automation cover?
Managed server and hosting
We provision, configure, monitor and back it up on a schedule. You run your business; we run what sits underneath it.
Domain and SSL
We register the domain in your name, connect it, enable SSL and renew it automatically.
OTP verification messages
Phone-number login with a verification message, on us for a full year.
Payment and maps integration
Mada, Visa and Apple Pay plus location and delivery, ready from day one.
WhatsApp bots
Automatic replies to your customers’ recurring questions, with handover to a human when needed.
Process automation and system integration
We connect your store, accounting and spreadsheets into one flow so data moves without double entry.
Who is this service for?
An owner who wants to focus on the business
Server, hosting, renewals and monitoring are handled for you.
A business answering the same questions daily
A WhatsApp bot handles the repetitive ones and hands over to you when a human is needed.
A team entering data twice
An order goes into the store, then manually into accounting. Integration ends that duplication.
An app with phone-number login
Verification messages need a provider, an account and configuration. We run them on us for a full year.
And when we tell you not to pay us
- When your site is a single static page with no accounts or orders, free hosting is enough.
- When the process you want automated happens once a month, the time saved is less than the cost of building it.
- When a ready app in your platform’s marketplace covers it, that is cheaper and faster than any custom work.
How we work, step by step
Inventory what you have
We map where your project runs today and which accounts and services it depends on.
Operations plan
We define the server, backups, monitoring and usage limits, and write them down before starting.
Provision and migrate
We prepare the environment and migrate during low-traffic hours, keeping the old setup live until the new one settles.
Automate
We map the repetitive steps, automate the highest-impact ones first, and measure what it saved.
Handover and keys
Accounts and keys are in your name, and you can move to any provider whenever you want.
Operations and automation pricing at Horizon Tech
| Item | Price | Delivery |
|---|---|---|
| Operations with the website package | Included in SAR 599 | Full year |
| Operations with the app and website package | Included in SAR 4,399 | Full year |
| Automation, a bot, or system integration | Set after the discovery session | Written in the contract |
The fixed prices above are all inclusive and cover server, hosting, domain, verification messages, support and warranty for a full year. A custom project is priced after a free discovery session, with its value and timeline written into the contract before work starts. Renewal from the second year is optional at 20% of the project value per year.
Technologies we use
Costly mistakes and how we avoid them
| The mistake | What it costs, and what we do instead |
|---|---|
| A server with no backups | One failure wipes a year of data. Scheduled backups and a tested restore are part of how we operate. |
| Keys and accounts in the developer’s name | They lock you in even after the relationship ends. Every account and key is handed over in your name. |
| Automating before understanding the process | You automate chaos and get faster chaos. We map the current steps first, then automate what is worth it. |
| A bot that answers everything | It frustrates customers when it fails. We set a clear boundary where it hands over to a person. |
| Monitoring with no alerting | A nice dashboard nobody is watching during an outage. The alert reaches us before a customer report reaches you. |
Frequently asked questions
Are hosting and the server included in the price?
Yes. Server, hosting, domain, SSL and verification messages are included free for a full year with every project we deliver. After that, renewal is optional at 20% of the project value per year.
Who owns the server and the accounts?
You do. We run them on our account during the first year to make it easy, and the keys and accounts are handed over in your name whenever you ask.
How much do OTP messages cost?
They are on us for a full year within the project price. After the first year they fall under the optional renewal, or you open an account directly with the provider in your name.
What does process automation mean?
Replacing repetitive manual tasks with steps that run on their own: customer replies, data entry, invoicing, order follow-up, and connecting your tools. We analyse your processes first, then automate the highest-impact ones.
Do you connect our existing systems?
Yes. We connect your store, CRM, accounting, WhatsApp, spreadsheets and any tool with an API or webhook into one flow, so data moves automatically without double entry.
What happens if the server goes down?
Monitoring alerts us before a customer reports it, and scheduled backups let us restore from the last healthy snapshot. This is covered by support and warranty throughout the first year.
Need someone to run and automate your project?
Send us what you have today and what you want automated, and we come back with a written plan and price.